Weekly Update 11/20/15

I am admittedly a little late updating last week’s status for COE 2026.  My apologies, as I was feeling a little under the weather.  It was a great week however, and I’m happy to share some of the progress.

First, we are pleased to welcome new Board Member Tommy Gonzalez to the Communities of Excellence 2026 team.  Mr. Gonzalez is the City Manager for El Paso Texas, and former City Manager of Irving, Texas, which received the 2012 Malcolm Baldrige National Quality Award.  He will be a great addition to the team.

As I mentioned previously, we asked a team of experts in various disciplines to review and provide feedback on the Community Performance Excellence Framework.  I am pleased to say that all the reviewers have responded with their feedback and our team is working hard to incorporate their responses.  I’d like say a huge thank you to all of them for their efforts.

I’d like to take the opportunity over the next few weeks to share some of the key themes and lingering questions that came from these reviews.  The more we explore these questions, the better off we will be when it comes time to implement this framework in our pilot communities.  One of the more general questions we asked our reviewers was, “Do you think this framework will help our communities?”  I’d like to share a summary of one of the responses:

“Going through the exercise of answering will create a lot of learning…This process will help the engaged gain understanding of how to make desires reality. The most significant step is likely to be the development of a leadership system supported by a quality data set or scorecard to change the community dialogue from “what I believe” to “fact based discussions”. This is a great benefit as it becomes a platform to make good decisions that are likely to result in positive outcomes and results.”

Again, a big thanks to all our reviewers and those than continue to support us and volunteer their time.


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